Workshop · From drop-off to pickup.

The workshop without the paper chaos.

From the drop-off receipt to pickup: every repair order moves through six clear stages, and your customers follow the status themselves by QR code instead of calling you.

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The customer repair status page with order number, description, dates and progress indicator.

Order intake

  • Six-stage workflow: drop-off, diagnosis, estimate, in progress, ready for pickup, picked up
  • Kanban board for a clear view of the workshop
  • Diagnosis notes right on the order

Customer communication

  • Estimates with documented customer approval
  • QR code on the drop-off receipt
  • Public order tracking, with no login and no app

Processing

  • Work logs per order
  • Material usage booked straight from inventory
  • Billing through the till, TSE-signed

One of a kind

Your customers stop calling. They just check.

The QR code on the drop-off receipt leads to the order tracking page: diagnosis, estimate, status and pickup readiness. Fewer calls for you, better informed customers.

Common questions about this module

How do my customers see the status of their repair?
Through a QR code on the drop-off receipt. Your customers open the order tracking page with no login and no app, and see the diagnosis, estimate and status themselves.
Is the workshop included in the price?
The workshop is a paid add-on module. It covers the six-stage repair workflow from drop-off to pickup, with estimates, documented customer approval and QR order tracking. We're glad to share the terms in the demo.

See the workshop in action.

We'll walk you through the complete repair workflow live, from drop-off to QR tracking.